Clear, simple, and thoughtful.
We want your CharmSstar piece to arrive safely and feel as special as it looked online.
Processing
Orders are prepared with care before shipment. Processing times may vary during busy periods.
Shipping
Shipping options and final costs are shown at checkout. Tracking will be shared when your order ships.
Duties
If duties or import fees apply, they will follow the policy shown at checkout.
Returns
If your order arrives damaged or incorrect, contact us as soon as possible with your order number and clear photos. Because these are small personal accessories, returned items should be unused and in original condition.
Before you order
Please check your shipping address carefully. If you need to change an order, contact us quickly. We cannot promise changes after an order has begun processing.
Questions
Email us at hello@charmsstar.com and we will help you as clearly as we can.